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I want to colour my eyebrows and eyelashes?
Do not use LiveColour on facial hair, eyelashes or eyebrows, as you may cause some injury to the eyes. If you do get some product in your eyes (when colouring your hair) wash it out immediately.
What if I get product all over my clothing?
Avoid wearing your best designer labels when colouring your hair and always cover your clothing well. If the product does get over your clothes, rinse immediately with cold water.
I want the colour to last longer than 6-8 washes?
Since LiveColour is a semi-permanent hair colour it means that it will wash out and not grow out. LiveColour washes out after around 6-8 washes. If you are looking for something more permanent try Schwarzkopf LIVE Permanent Colour. But don’t forget using permanent hair colour means you will get re-growth i.e. your roots will be a different colour to the rest of your hair.

Schwarzkopf Country Colours lasts up to 24 washes and offers a great range of gorgeous colours.

How do I know how long to keep the dye in my hair before washing it out?
For a light and subtle effect, or if you are using hair colour for the first time and you are a little nervous, leave on for around 5 minutes. For a more dramatic and obvious look LiveColour can be left on for 45 minutes.
What if the colour lasts longer than 6-8 washes?
Please be aware that on highlighted, bleached or streaked hair using LiveColour may result in a more vibrant look and may last longer than 8 washes.
I have really long and thick hair, how many packets will I need to use?
For very long or thick hair 2-3 packs may be required. Whenever more than 2 packets are used it is recommended to mix the contents together in a bowl prior to putting it through your hair.
I am worried that using a hair colour is going to ruin my hair?
LiveColour contains no peroxide or ammonia and is very gentle on hair. It’s just all good stuff like Pro-Vitamin B5 and Macadamia Nut Oil so it won’t ruin or damage your hair. LiveColour will actually condition your hair, leaving it with a healthy shine.
How do I know what colour my hair will turn out?
Before you colour your hair it is recommended that you do a strand test. Take a 5cm snip of your hair, fasten it at one end with sticky tape and apply some product to it. Leave the colour on the strand from 5 to 45 minutes checking at 10-minute intervals so you can determine your favourite colour. Rinse strand and pat dry. You will then know how long you need to leave it on to get the colour you want.
Why did my hair not turn out like the models on the Schwarzkopf LiveColour packet?
The result of the hair colour will always depend on the base colour and tone of your natural hair. The models on the packet should only be used as a guide to the final colour you will achieve. Once again, a strand test is recommended.
I hate it. I want the colour out NOW
Shampooing with an anti-dandruff shampoo will help to release the colour molecules from the hair faster than your regular shampoo. Lather and leave on the hair for around 10 minutes, conditioning as normal afterwards. Repeat this over the next couple of days.
Why will my hair not go lighter?
LiveColour is a six wash semi-permanent colour that adds colour and shine to the hair. It will not lighten hair. To lighten the hair it is necessary to use a blonding product such as Schwarzkopf Nordic Colors which contains peroxide and ammonia. Nordic Colors will give you a permanent colour result which means you will get re-growth.
What if I get a rash after using the product?
Before using LiveColour you should do a skin test to see if you may encounter any allergic reaction to the product. Apply a small amount of product to clean skin behind your ear or the inside of your elbow and leave for about 48 hours. If you notice any redness or irritation do not use this product or any other colour. If you have had any previous skin diseases or have scratches on your scalp, do not use any kind of hair colour.
 
If you still have more questions and would like further advice please call the Schwarzkopf Advice Line on
1800 022 219 (Australia)
0 800 930 930 (New Zealand)
CLICK HERE
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